Returns & Exchanges

At Calavera New York, we want you to be fully satisfied with your purchase; if you are not, we offer a 30-day window for returns and exchanges on all unworn, tagged items. Please ensure all original packaging is included to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original shipping box and include the packing slip provided in your confirmation email.

• 3.
  Ship It Back

  Affix the pre-paid shipping label provided via the portal and drop your package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned merchandise, your refund or exchange will be processed within 5-7 business days.